Created
Jan 15, 2025 9:08 PM
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Define your top KPIs:
- Reduction in operational costs or increased efficiency metrics
- Average lead time from customer sign-off to implementation completion
- Frequency of joint meetings, workshops, and collaboration sessions
- Average response time and resolution time for support tickets
- Number of partners’ staff trained or certification completion rates
- Customer satisfaction scores (CSAT) or Net Promoter Score (NPS)
- Number of new features or products developed
- Number of leads generated from joint marketing campaigns
- Increase in market share or geographic coverage
- Customer retention rate for integrated solutions Percentage of integration projects completed on time
- Number of new joint customers acquired per quarter
- Percentage increase in revenue attributable to the partnership