Building a partnership from scratch for a new company is a great challenge. Where to start? Is it better to choose a proven framework or follow the path intuitively?

Created
Jan 15, 2025 8:48 PM
Tags

Great “To-Dos” from Neeti Gupta ( www.linkedin.com)

image

Process, Process, Process

image

Define your internal strategy

what type of partnerships are you focused on; focus • Define your IPP - Scout • Follow Alliance /partnership Framework

Once beyond 3 partnerships with revenue; you can start thinking about a partner program. < 700 partners; don’t do a point based system that is operationally heavy ?> Tier based system. -> Requirement for each tier; and rewards.

Don’t: “Follow the path intuitively” -

→ Onboarding ; dedicated partner manager ; point of contact. -> Partner Portal; with all documents. / -> Sales Collaboration; Marketing collateral Clear Communication ->

💡
Define your top KPIs:
  • Percentage increase in revenue attributable to the partnership
  • Number of new joint customers acquired per quarter
  • Customer retention rate for integrated solutions Percentage of integration projects completed on time
  • Increase in market share or geographic coverage
  • Number of leads generated from joint marketing campaigns
  • Number of new features or products developed
  • Customer satisfaction scores (CSAT) or Net Promoter Score (NPS)
  • Number of partners’ staff trained or certification completion rates
  • Average response time and resolution time for support tickets
  • Frequency of joint meetings, workshops, and collaboration sessions
  • Average lead time from customer sign-off to implementation completion
  • Reduction in operational costs or increased efficiency metrics