The goal of this process is that after each event, we make sure all new contacts, meetings, and next steps are logged, organized, and tracked in HubSpot: so the team has full visibility and can follow up effectively.
π§Ύ0οΈβ£ Adding Contacts to HubSpot
If you collected leads or met new people, add them to HubSpot as soon as possible.
Option A β Upload a list:
- Go to HubSpot β Data Integration β Import a file
- Select Contacts as the object type.
- Choose File from computer and upload your CSV list, choose wisely how to import contact (90% of the time it will be Create and Update; but you enconter situation when you want to either only create or update)
- Same object assocaitions: Associate objects of the same type. For example, two contacts who are Student and Teacher, or two companies which are Corporate and Franchisee. Make sure your file has a unique ID column (like Email, Domain or Record ID) referring to the record to associate with.
- Match the columns to HubSpot properties (Name, Email, Company, etc.).
- Add a Source Event (e.g. ECOC 2025) so you can filter later.
- Click Finish Import.
- In any doubt, feel free to check this video before uploading any csv file: https://www.youtube.com/watch?v=JbTrm-FG8z4
Option B β Add with the Surfe extension:
β Result: All event contacts are added to HubSpot with accurate info, ownership, and next steps logged.
π§Ύ 1οΈβ£ Update Contacts to HubSpot
When the contacts are uploaded on Hubspot, make sure to add the maximum of details about them- in case of any doubt double check the terminology:
- Contact Type: e.g. Customer / Prospect, Research collaborator, Channel partner, vendor...
- Lead Status: e.g. New, In Progress, Connected
- Lifecycle Stage: e.g. Lead (new contact who has shown initial interest); MQL (Marketing Qualified Lead) (engaged contact who fits our target profile); SQL (Sales Qualified Lead) (sales-validated contact ready for direct outreach); Opportunity (active deal or concrete business discussion in progress
- Source Event: e.g. ECOC 2025 (under Event 2025)
- A3D Comment: Add a short note (context + next steps)
- Contact Owner: Assign the A3D teammate responsible
- Technology Domain(s) contact &Β Industry Target(s) Contact: e.g. Semiconductors, photonics...
π 2οΈβ£ Logging a Meeting
If you spoke with someone during or after the event:
- Open their Contact record in HubSpot.
- Click Log Activity β Meeting.
- Fill in the meeting details:
- Meeting Type: Conference in person
- Attendees: A3D teammate and [Name of the other people who attended the discussion]
- Notes: Brief summary + follow-up actions
- If the conversation was linked to a deal, create or link a Deal.
- Save the meeting.
β Result: All interactions are tracked in HubSpot, with clear visibility on meetings and opportunities.
π 3οΈβ£ Creating Tasks & Follow-Ups
After logging contacts and meetings:
- Create a Task in HubSpot for each next step.
- Example: βFollow up with Yacine about partnership and his birthday β due Oct 23 (date of his birthday).β
- Assign the task to the correct A3D teammate.
- Add a Reminder if follow-up timing is critical.
β Result: Every conversation has a clear follow-up action assigned to the right person.
π 4οΈβ£ Weekly Review & CRM Hygiene
At the end of each event week:
- Review your assigned contacts.
- Update Lead Status and Lifecycle Stage.
- Close completed Tasks.
- Confirm all meetings and deals are logged.
β Result: HubSpot stays clean, accurate, and ready for next actions.