📊 CRM: Adding Event Leads to HubSpot

The goal is to ensure every new contact from events is properly added, tagged, and qualified in HubSpot with the right context for smooth follow-up and tracking.

0️⃣ Notify HubSpot Admin

  • Inform HubSpot Admins (Mikel and/or Yacine) about the event you or your team member will be attending

1️⃣ Event Tag Creation

  • HubSpot Admin creates a new Event Tag in the CRM
  • Example: Tech BBQ 2025

2️⃣ Add Contact to CRM

After meeting a prospect, add their contact to HubSpot using one of the following methods:

  • Surfe extension
  • Email import
  • Mobile app business card scanner
    • On HubSpot App → press + Create (bottom right) → select Scan card / QR code
  • ❌ Manual entry into HubSpot (avoid if possible)

3️⃣ Add Context & Notes

Include all relevant information about the contact:

  • Key discussion points
  • Interests or needs
  • Any A3D internal comments
  • (Use lifecycle explanation: Lead, MQL, SQL as reference)

4️⃣ Tag & Qualify Lead

If the contact shows potential interest:

  • Assign the Event Tag created earlier (e.g., Event 2025 → Tech BBQ) under BD Effort Category
  • Update their Lifecycle Stage:
    • Lead → initial contact
    • MQL → marketing qualified lead (expressed interest)
    • SQL → sales qualified lead (ready for outreach/discussion)

✅ Best Practices

  • Always use Surfe or the mobile scanner → avoids manual errors
  • Add context immediately after meeting while details are fresh
  • Keep Event Tags consistent → helps track ROI per event
  • Lifecycle stage updates should match interest level → ensures smooth handoff to sales

🎯 Outcome

Following this process ensures that event leads are captured cleanly, enriched with context, tagged correctly, and qualified for follow-up — making event prospecting measurable and actionable in HubSpot.